Member Services Mid-Range Job Details
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| Job Number: |
4-236787 |
| Job Title: |
Member Services Mid-Range |
| Career Level: |
Mid-Range |
| Profession: |
Banking |
| Job Type: |
contract-to-full-time hire |
| Location: |
SOMERSET, New Jersey |
| Salary: |
$12.50 - $15.00 / Hour |
| Hours: |
8 to 5pm |
| Posted: |
08/27/10 |
Required Skills:
Loan Processor
Excel For Windows
Customer Service
|
Detailed Job Description:
" Review consumer/real estate applications and documents
for accuracy and compliance with organization loan policies
and procedures.
" Track and cure loan audit exceptions.
" Print and review Monthly Paid Note Audit Report in order
to process and release appropriate collateral and
documentation. (i.e. Mortgages, Auto Titles, Stock
Certificates)
" Review and research daily LAS non-posts and blocks in
regards to incorrectly entered loan and payment
information. Take corrective action and ensure information
is properly posted.
" Audit and/or review loan system and reports to identify
loan exceptions, deficiencies and/or errors. (i.e. review
of loan rate ranges on loans, lines of credits with DDA
balances, notes paid in advance in excess of 4 months, non
activated loans).
" Monitor and maintain real estate tax, hazard and flood
insurance, and mortgage insurance escrow accounts to ensure
sufficient funding.
" Monitor non-escrow accounts to ensure that mortgage
holders are current with real estate tax, hazard and flood
insurance premiums.
" Follow up with members on insurance cancellations.
" Monitor Loan to Value on loans with PMI Insurance to
initiate the cancellation of the policy when required.
" Ensure that mortgage clause is in favor of credit union
on all insurance programs.
" Prepare real estate loan pay off letters.
" Perform annual escrow analysis.
" Monthly reporting of payments for investors.
" Respond to requests submitted by members, providing
professional, prompt, efficient, and accurate service and
information.
" Contact members as necessary by phone and written
correspondence.
" Research and resolve loan inquiries and problems as they
arise.
" Prepare monthly quality control reports regarding loan
documentation.
" Prepare special reports as requested by management.
" Process MRC and GAP cancellations and refunds.
" Provide support to the Member Business Lending
Department, as needed.
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